Your reporting link and custom domain
The addresses every organisation gets, and how to publish the reporting page on your own domain.
Last updated
Open Settings and scroll to Your reporting links. It lists every address that leads to your private reporting page, with a button to copy each one.
The addresses
| Address | Example | Availability |
|---|---|---|
| Reporting page | clearvoice.example/report/acme | Every organisation |
| Short link | clearvoice.example/r/acme | Every organisation. Easy to print on posters and cards. |
| Organisation address | acme.clearvoice.example | Where the platform operator has switched on organisation addresses |
| Your own domain | speakup.acme.com | Growth plans and above |
All of them show the same page. The header carries your organisation's name, so reporters see who they are speaking to.
Publish the page on your own domain
- In Settings, under Use your own domain, enter a subdomain you control, for example speakup.acme.com. Use a subdomain, not your main domain, so your website keeps working.
- Choose Add domain. ClearVoice shows two DNS records to create.
- At your domain provider add the CNAME record that points your subdomain at ClearVoice.
- Add the TXT record. It proves the domain is yours.
- Return to Settings and choose Verify domain. DNS changes can take a while to spread, so if the check fails, wait and try again.
Once verified, the status changes to Verified and your own address appears in the list. Visitors to the root of that address see your reporting page. Staff continue to sign in on the main site, so sign-in cookies are never issued to your domain.
Rules
- Each domain can belong to one organisation only.
- Changing the domain starts verification again. Removing it switches the address off immediately.
- Domains that belong to the platform itself cannot be used.
- Changes need the settings permission and are written to the audit log.
Tip. Print the short link on posters and add your own domain to your policy. If you ever change domain, the short link and the reporting page keep working.
Note. Your own domain needs a certificate for that address. Ask SLEM Technologies to set it up when you add the domain.
Related guides
Still stuck?
The SLEM Technologies team can help with set-up and questions.