Reporter identity and four-eyes disclosure
Identified reporters are stored apart from their report and revealed only with a justified, approved request.
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When a reporter shares their name, the details are kept in a separate encrypted vault, not on the case.
Requesting access
- The person needs the identity view permission and must not be in conflict with the case.
- They write a justification for the request.
- If your organisation requires four-eyes approval, a different person with the identity approve permission approves.
- The requester can then reveal the identity once, within a limited time.
What is audited
Who asked, which case, the stated reason and who approved. The identity itself is never written to the log.
Tip. Turn on four-eyes approval under Settings. It is the single most effective safeguard for reporter trust.
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Still stuck?
The SLEM Technologies team can help with set-up and questions.