Managing users

Create, edit, deactivate and secure accounts.

Last updated

Open Users. Each row has a menu with the actions you may perform.

ActionWhat it does
EditChange name and departments.
RolesChoose the roles a person holds.
Resend inviteSend a new link to someone who has not accepted yet. The old link stops working.
Revoke sessionsSign the person out everywhere.
Deactivate / ActivateSwitch the account off or on. Deactivating ends access immediately and releases their assigned cases.

Guardrails

  • You cannot deactivate yourself.
  • There must always be at least one active Organisation Administrator.
  • You cannot grant permissions you do not hold.

Status badges

Active, Inactive, Invited (invitation not yet accepted) and 2-step (two-step sign-in is on).

The list can be searched by name or email and filtered by active or inactive.

Still stuck?

The SLEM Technologies team can help with set-up and questions.

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