Passwords, sessions and lockout

How sign-in is protected and how sessions behave.

Last updated

Passwords

  • At least 12 characters, with upper and lower case letters, a digit and a symbol.
  • Passwords are stored securely and can never be read back.

Protection against guessing

  • Repeated failed attempts temporarily lock the account. Wait a while and try again, or use Forgot your password.
  • A wrong email and a wrong password produce the same message.

Sessions

  • Sessions are short-lived and renew quietly while you work.
  • Deactivating a user ends their access immediately.

Revoke sessions

Administrators can revoke all sessions for a user from the row menu on the Users page.

Still stuck?

The SLEM Technologies team can help with set-up and questions.

Contact us