Human resources
People concerns, handled with care
Concerns about how people are treated need discretion, consistency and a clear outcome. ClearVoice keeps them out of the line and gives you a structured way to investigate and follow up.
Sound familiar?
What makes this hard today
- Complaints go to the manager who is the subject of them.
- Each case is handled a little differently.
- The person affected is not told what happened.
- Retaliation after a complaint goes unnoticed.
What changes
What ClearVoice gives you
Away from the line
Name the person concerned and their reporting line and department are kept away from the case.
A consistent process
Tasks, interviews, findings and notes in one case file, with closure approved by a second person.
A reporter who stays informed
Plain status labels and a recorded outcome the reporter can see.
Follow-through
Retaliation concerns and corrective actions tracked until they are done.
In practice
A day with ClearVoice
- 1
Accept an assignment on a harassment concern in another department.
- 2
Schedule interviews and record notes against the case.
- 3
Record a finding and recommend corrective actions.
- 4
Check in on a retaliation concern raised after an earlier case.
Features you will use
- Conflict checks on reporting line and department
- Investigation tasks, interviews and findings
- Identified or anonymous reporters
- Retaliation concerns
- Corrective actions
- Closure approval by a second person
Read more in the help centre
Set up ClearVoice for human resources
Create your organisation, invite your team and share your reporting link.