Health and safety
Hear about danger before it becomes an incident
People on site often see unsafe practice first. They need a quick, private way to say so, and a way for urgent reports to reach someone who can act the same day.
The challenge
Where this usually goes wrong
A report waits in an inbox while a hazard remains.
Workers on shifts or sites cannot easily reach a manager.
Safety concerns and misconduct are mixed in one list with no urgency signal.
Nobody can show that a concern led to a fix.
How ClearVoice handles it
From first report to closed case
- 01
Report from a phone
The reporting page works on any device. A reporter can flag a report as urgent and say where it happened.
- 02
Urgent goes first
Urgency drives routing and priority, so critical safety concerns reach the right people straight away.
- 03
Track the fix
Findings become corrective actions with an owner and a due date. Overdue actions alert the team.
- 04
Learn from the pattern
Analytics show where concerns cluster, with small groups hidden so individuals are not exposed.
What helps
The parts of the platform you will use
Capabilities
- Urgency flag and priority
- Location and department context
- Corrective actions with due dates and alerts
- Effectiveness review after the fix
- Analytics with small-group suppression
An illustrative case
Illustrative only. It is not a customer story.
- 1A night-shift worker reports that equipment checks are being signed off without being done, and marks it urgent.
- 2The case routes to the safety lead and shows as critical on the dashboard.
- 3The finding creates a corrective action with an owner and a due date.
- 4A review date is set to check the fix worked. The action stays open until someone confirms it.
Read more in the help centre
FAQ
Common questions
Can an urgent report skip the queue?
Routing rules can match on urgency, so urgent reports in a category go straight to the people you choose.
Can a report be about a site rather than a person?
Yes. A report can name a location and department without naming anyone. Naming a person is optional.
Keep reading
Other use cases
Fraud and financial misconduct
Falsified records, procurement and expense fraud, reported by the people who see it first.
Bribery and corruption
Improper payments, kickbacks and gifts that were never meant to be seen.
Harassment and discrimination
Bullying, harassment and unfair treatment, raised without exposing the person affected.
Be ready for the next health and safety report
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