Internal audit
Independent oversight without the risk
Auditors need to see that the process works without being able to change it. ClearVoice gives a read-only view of cases, trends and the audit trail, and a one-click check that the trail is intact.
Sound familiar?
What makes this hard today
- Auditors rely on extracts prepared by the team they are auditing.
- There is no way to verify that logs were not edited.
- Trends are anecdotal.
- Separation of duties is a policy, not a control.
What changes
What ClearVoice gives you
Read-only access
A role that can see cases, analytics and the audit log but cannot change anything.
Verifiable logs
Run the integrity check on the hash-chained log whenever you need to.
Trends without exposure
Analytics hide small groups so individuals cannot be identified.
Controls built in
Administrators cannot read cases, and case handlers cannot change the rules.
In practice
A day with ClearVoice
- 1
Open analytics and review volumes, categories and outcomes.
- 2
Check that deadlines were met across the quarter.
- 3
Run the audit integrity check.
- 4
Export figures for the audit committee.
Features you will use
- Read-only auditor role
- Audit log with integrity verification
- Analytics with small-group suppression
- CSV exports
- Separation of duties
Read more in the help centre
Set up ClearVoice for internal audit
Create your organisation, invite your team and share your reporting link.