Harassment and discrimination
Handle people concerns with care
Concerns about how people are treated are among the hardest to raise, because the person raising them is often the one with least power. ClearVoice lets them choose how much to share, and keeps the case away from line managers.
The challenge
Where this usually goes wrong
Reports go to the person's own manager, or someone close to them.
The person affected is asked to repeat their story to several people.
Retaliation follows the report and nobody is watching for it.
Outcomes are never fed back, so people conclude it was pointless.
How ClearVoice handles it
From first report to closed case
- 01
Choose how to be contacted
Reporters can stay anonymous, share their name, or leave contact details with a preferred way to be reached.
- 02
Keep it away from the line
Name the person concerned and ClearVoice keeps them, their reporting line and their department away from the case.
- 03
Watch for retaliation
Reporters and staff can raise a retaliation concern. Protective measures are recorded and followed up until the risk has passed.
- 04
Tell the reporter what happened
Plain status labels and a closing outcome keep the reporter informed without revealing internal detail.
What helps
The parts of the platform you will use
Capabilities
- Identified or anonymous reporting, the reporter's choice
- Line-management and department conflict checks
- Retaliation concerns with protective measures
- Interview and note tracking
- Outcome visible to the reporter
An illustrative case
Illustrative only. It is not a customer story.
- 1An employee reports repeated comments from a team leader and chooses to share their name only with the case team.
- 2The case is assigned to HR in another department. The team leader and their manager cannot see it.
- 3A week later the employee raises a retaliation concern. A protection owner is assigned and measures are recorded.
- 4The case closes with a recorded outcome and the reporter sees the result.
Read more in the help centre
FAQ
Common questions
Can the person affected stay anonymous and still be helped?
Yes. The two-way anonymous mailbox lets the case team ask questions and give updates without learning who the reporter is.
Who can see the reporter's name if they share it?
Reporter identity is stored apart from the report. Revealing it needs a written reason and, if you require it, a second person's approval. Every reveal is logged.
Keep reading
Other use cases
Fraud and financial misconduct
Falsified records, procurement and expense fraud, reported by the people who see it first.
Bribery and corruption
Improper payments, kickbacks and gifts that were never meant to be seen.
Health and safety
Unsafe conditions and skipped checks, reported from the shop floor in minutes.
Be ready for the next harassment and discrimination report
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