Retaliation and detriment

Protect people after they speak up

Most people who stay silent are afraid of what happens next. Showing that retaliation is noticed and acted on is what makes the next person willing to report.

The challenge

Where this usually goes wrong

Nobody checks on the reporter after the case moves on.

Retaliation is reported to the same manager who caused it.

Protective measures are agreed in conversation and never written down.

There is no way for a reporter to say something has changed.

How ClearVoice handles it

From first report to closed case

  1. 01

    Say it is happening

    Reporters and staff can raise a retaliation concern linked to the original case, or on its own.

  2. 02

    A named owner

    Concerns go to staff who hold the protection permission and are allowed to see the case, so anyone conflicted is left out.

  3. 03

    Record the measures

    Protective measures and follow-up dates are tracked until the risk has passed.

  4. 04

    Visible to oversight

    Retaliation concerns show in analytics and the audit log for the board and auditors.

What helps

The parts of the platform you will use

Capabilities

  • Retaliation concerns from reporters and staff
  • Handled only by permitted, non-conflicted staff
  • Measures and follow-ups
  • Reporter-side retaliation channel
  • Oversight in analytics

An illustrative case

Illustrative only. It is not a customer story.

  1. 1A reporter writes that their shifts changed after they reported.
  2. 2A protection owner who is allowed to see the case, and is not in the line concerned, takes it.
  3. 3The measures agreed and the follow-up dates are recorded on the case.
  4. 4The concern is closed once the risk has passed, and the record shows it was handled.

Read more in the help centre

FAQ

Common questions

Can an anonymous reporter report retaliation?

Yes. A reporter can raise a retaliation concern through the portal using their reference and access code, without revealing who they are.

Does ClearVoice prevent retaliation?

No tool can. It makes retaliation easier to report, harder to ignore and easier to prove was acted on.

Be ready for the next retaliation and detriment report

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