Password reset and invitations
How reset and invitation links work and stay safe.
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Forgotten password
On the sign-in page choose Forgot your password? and enter your organisation and email. If the account exists a link is sent. The screen gives the same answer whether it exists or not, so it cannot be used to discover accounts.
| Link | Valid for | Notes |
|---|---|---|
| Password reset | 1 hour | Single use. Signs out every session when used. |
| Invitation | 7 days | Single use. The person chooses their own password. |
A newer link cancels the older one.
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The SLEM Technologies team can help with set-up and questions.