Data protection and privacy
Take privacy concerns seriously from the first report
Privacy incidents are time-sensitive and often start with someone who noticed something wrong. A channel that records the concern, routes it to the right owner and keeps a trail helps you respond quickly and show you did.
The challenge
Where this usually goes wrong
A staff member sees a breach but does not know who to tell.
The concern reaches IT or the person who caused it.
There is no timestamped record of when the organisation learned about it.
Follow-up actions are scattered across email and chat.
How ClearVoice handles it
From first report to closed case
- 01
A clear place to report
Give staff one link for privacy concerns, with a category and form built for it.
- 02
Route to your privacy owner
Rules send these reports to your data protection lead and keep conflicted people out.
- 03
Timestamped record
Submission, acknowledgement and every action are written to a hash-chained log.
- 04
Track the remedy
Corrective actions record who is fixing what, by when.
What helps
The parts of the platform you will use
Capabilities
- Dedicated category and custom form fields
- Timestamped submission and acknowledgement
- Routing to a privacy owner
- Exportable case record
- Corrective actions with owners
An illustrative case
Illustrative only. It is not a customer story.
- 1An employee reports that customer files were sent to the wrong recipient.
- 2The case routes to the data protection lead with the time it was received.
- 3The lead records findings and assigns corrective actions.
- 4The audit log shows when the organisation learned of the concern and what happened next.
Read more in the help centre
FAQ
Common questions
Does ClearVoice itself protect personal data?
Sensitive fields are encrypted individually, each organisation's data is isolated, and reporting pages store no IP addresses or device details. See the security page for the full picture.
Is this a breach notification tool?
No. It is a channel and case record. Your legal and privacy teams decide what you must notify and to whom.
Keep reading
Other use cases
Fraud and financial misconduct
Falsified records, procurement and expense fraud, reported by the people who see it first.
Bribery and corruption
Improper payments, kickbacks and gifts that were never meant to be seen.
Harassment and discrimination
Bullying, harassment and unfair treatment, raised without exposing the person affected.
Be ready for the next data protection and privacy report
Set up your organisation in minutes and share your reporting link.